Sony BDP-S380 & BBC iPlayer

[kacout]

I recently purchased this item and did a network update to ensure I had the lastest firmware, however BBC iPlayer does not appear on the list of Network video items. I noticed that some people had been having the same issue on the BDP-S370 so I tried one of there suggestions (reseting network information), however it still did not work. Any suggestions?

[Catmambo · Accepted solution]

iPlayer on the 2011 devices (Blu-ray and BRAVIA) is currently going through final testing and should go live very shortly.

Thanks

[Catmambo]

iPlayer is now live on 2011 Blu-ray and BRAVIA products. You may have to update the firmware on the device to enable it however.

Please feedback on any bugs/glitches you may come across.

Thanks

[parisaustralien]

i bought a S380 today, updated the firmware and have a confirmed internet connection, however

I have no BBC iPlayer or any other internet video services.   It is showing up error reference 11  but I have been unable to find any reference to error nos. anywhere.

I am pretty unhappy, the only reason I bought it was to enable iPlayer on my bravia.

any clues..?

[Catmambo]

Maybe give the call centre a buzz as I'm not sure what that error code pertains to. The system is plug and play, so if you aren't getting any video services, then it may be a problem with the devices connection to the web?

Thanks

[dkappel]

Hi folks - quick question from a new s380 owner. I can get iPlayer to work fine and I can view almost all content except for HD content. Whenever I try to view an HD movie it starts viewing and then exits after 3-5 seconds with no error (just back to the detail page on iPlayer). I don't think this is a bandwidth issue as I have FTTC (~30 Mbps) broadband and I can view iPlayer HD with no problems on the PC. Also the s380 is on a wired (ethernet) connection. Any clues? Thanks, Dan

-- update 7 may 2011 --

When streaming a regular definition show off of BBC iPlayer yesterday it kept halting play-back at seemingly random intervals, forcing me to go star the stream over again and fast forward back to where I was. Seems like there are some bugs in the BBC iPlayer for S-380. Hope some fixes will be forthcoming. Any response from Sony folks on this?

Message was edited by: dkappel

[BillEvansAlone]

I've got a similar problem. Bought the 380 yesterday (21st May). BBC iPlayer is there and - after some odd messages which implied that zero programs were available at all - it suddenly sprang into life and delivered a non-HD program without a hitch. However, the BBC HD delivery is definitely bugged. You watch a program for a couple of minutes, then it skips back to the program's start screen. For example, it seems to glitch out consistently with" This Green and Pleasant Land", broadcast on 19th May.

[Catmambo]

Are you on Virgin Media?

[BillEvansAlone]

Nope. Internet access is over copper. ISP is Zen. Generally get around 6mbs though, oddly, the iPlayer is reporting more like 3mbs. Something to do with losses over the Wi-Fi connection to the router?!?

[Fudged1]

I am also experiencing restarts on iPlayer, but also on Demand 5. If I can fast forward for a short while before a video cuts out, then it will play to the end, but it is very annoying having to do this. I am on O2 broadband and the S380 internet apps report a 6.6 meg connection.