@rbl wrote:
So what to to do here? Still no luck. Take it back to the dealer?
@rbl and @haddee
sorry about being so sucky with my response.
I'm not sure what to suggest.
GPS should work - it does on my z3 compact.
I use GPS test and you really should get a signal / fix from it.
You've done what I would have done. I've certainly found with other handsets that not getting a fix can be cured by clearing AGPS. Also, sometimes, just switching GPS off and on can sometimes fix inexplicable non-fixes.
You've done all that though.
There was a post somewhere else on the forum, where one of the sony support guys told you to use a code which allows you to access service tests. I noticed that there's a GPS test there on the 2nd link. maybe try that, then at least you can tell Sony Support you've tried it.
Original thread:
/t5/Xperia-Z3-Compact/GPS-not-working-on-Z3-compact/m-p/844329/highlight/true#M363
link which tells you how to access service tests:
http://talk.sonymobile.com/t5/FAQ/GPS/m-p/351902
Critical excerpt from above link:
"If the GPS is unable to get a fix with free sight to the sky, first try purging the assistance data and then restart the phone. To purge the assistance data, open the dialer and dial *#*#7378423#*#*, select Service tests -> GPS -> Purge assistance data and then restart the phone."
Try that again and try the GPS test too (out of curiosity).
If you approach Sony, be aware that, if you return phone to them, it will get wiped / returned to factory defaults (it will certainly occur - or so I've been told - in the event of a repair), so you must as well try that before returning (if you decide that's the best course of action).
Only other thought would be to try testing GPS in the phone's safe mode.
Please excuse me for saying this but in the first link I supplied, the person who had problems was trying to use GPS indoors. I must just confirm that you're testing outside and are not overshadowed by tall buildings, etc?
Another test which just occurred to me - I've not used this in a while but I believe you can still store google mapping detail for offline use. Maybe download your immediate area as an offline map, then try just using GPS only ("device only" in location) to locate you (so the phone's not using any other location data)?
btw, in reply to an earlier observation that google maps finds you to an accuracy of 10-20m, that'll be off your wi-fi (cellular data simply can't be that accurate).
Personally I think you've got hardware problems.
Regards,
Gary
They did the usual stuff, reset and updated software and testet it (probably once), and who knows if they even bothered to thoroughly check for GPS fix...
I cannot get a GPS fix in neither Endomondo, GPS Status or GPS Test (I get the same display as Hadee earlier in this thread).
