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Has anyone had a hinge break on their laptop?

Kevlegs
Visitor

Has anyone had a hinge break on their laptop?

I have an AR41m which was purchased 2 years ago with an extended warranty. I recentky attempted to open it and something happened to the right hinge. The plstic cover now splits open as if something is pushing against it whn being opened.
I contacted Sony support by e-mail at first but after 2 weeks of no response, 3 duplicated responses asking for my details and promises of conact broken, I called and got through to someone only to be told its not covered.

I want to know if anyone else had had a hinge problem and if Siny rectified it.

5 REPLIES 5
Kevlegs
Visitor

Anybody?? :slight_frown:

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Thalamus.
Champion

Hi Kevlegs,

I can't recall any posts reporting a broken hinge on an AR.. :slight_frown:

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rich912
Contributor

Hi Kevlegs,

I can't recall any posts reporting a broken hinge on an AR.. :slight_frown:


....I can't either, but I have two other Vaio notebooks with broken right hand hinges. Coincidence?

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Kevlegs
Visitor

I'm not just looking for Ar's with hinge problems but any Vaio.

Did they get fixed under warranty?

How old when the hinge broke?

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rich912
Contributor

Did they get fixed under warranty?

No, both machines were out of warranty.
How old when the hinge broke?

Approximately 4 years old.

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