Damaged video,photos after switching data storage(videos,photos)and/or transferring to SDcard viaPC

[Dan987]

Sorry for the long subject,but I couldn't really explain it shortly.My problem is that my phone corrupts photos and videos after taking them via the camera,I recorded a 30min video of me and my friends playing soccer/football and when I wanted to play it back,the video had green lines in it or didn't even play,claiming that the video had an invalid URL...same is with files downloaded from my pc,they work on my laptop but when I transfer them via MediaGo they either can't be played,are corrupted or unreadable.The SD card itself isn't corrupted because I plugged it in via an adapter and all the files I transferred(manually,not through MediaGo)were fine and the phone read them ok,but I don't want to have to turn off the phone and eject the SD card every time I want to transfer a file 😕 .My card is a class 4 Kingston 8GB SDHC.I didn't have these problems with my X8,why does having a better phone mean more problems ,please help me on this because I've already tried formatting the card 3 times with no luck,I also factory resetted it,same result.Oh and some of the videos I have on it play,but they stop at random(different every time)times saying invalid URL or the video can't be played.

[_alexdon_]

Very strange,you are not the only one complaining about corrupted files(videos,images etc).I used to think it is the card incompatibility that does it.How about if you play the files from internal storage?

[Dan987]

The files seem to run fine,the problem occurs when I switch the data storage in the camera from internal to SD,I did a few photos at night and 3 out of 6 of them had either multicolored lines on them or were completely grey.As for the songs and videos downloaded from my pc,some videos do play and get the invalid URL error after a moment,some don't even play,while songs(and this is the wierdest thing I have ever seen)get damaged in a peciuliar way,while playing one song others overlapse on top of it(2 seconds of the given song the 1-3 secs of another one while only playing one track).

[_alexdon_]

Yeah,I think this confirms my idea of the incompatibility issues between some sd cards and sony devices.Until now,I have seen only sandisk micro sd cards class 10 giving the best performance,even sony cards have issues on sony devices.Have you tried low level formattin the cards?And a software repair for the phone?Just for a check,to see if the phone does that.

[Dan987]

Yes,I have repaired the phone 2 times via PC companion,and formatted it several times as well,same results

[_alexdon_]

Do you have the option of trying another sd card?If not,I suggest visiting a sony service,there you might be able just to check other sd cards.

[Dan987]

Yes I do have some cards,I'll check them as well tomorrow,as for the sony service it's a long way from home (around 100km from me).

[_alexdon_]

Lets just try other cards(sandisk,even sony),I am sorry this showed up on your phone.Hopefully it is just the card that is having problems.

[Dan987]

Thanks,I'll check the other cards out tomorrow morning,it's getting a little late here,but if it's a software bug,do u think that the new update will fix it?

[_alexdon_]

I do not know what to say,incompatibility does not mean necessarily software issue,but I do hope it is a bug and after the update all cards will work normally.Of course,take your time.Good luck with it!