Damaged video,photos after switching data storage(videos,photos)and/or transferring to SDcard viaPC

[Dan987]

Sorry for the long subject,but I couldn't really explain it shortly.My problem is that my phone corrupts photos and videos after taking them via the camera,I recorded a 30min video of me and my friends playing soccer/football and when I wanted to play it back,the video had green lines in it or didn't even play,claiming that the video had an invalid URL...same is with files downloaded from my pc,they work on my laptop but when I transfer them via MediaGo they either can't be played,are corrupted or unreadable.The SD card itself isn't corrupted because I plugged it in via an adapter and all the files I transferred(manually,not through MediaGo)were fine and the phone read them ok,but I don't want to have to turn off the phone and eject the SD card every time I want to transfer a file 😕 .My card is a class 4 Kingston 8GB SDHC.I didn't have these problems with my X8,why does having a better phone mean more problems ,please help me on this because I've already tried formatting the card 3 times with no luck,I also factory resetted it,same result.Oh and some of the videos I have on it play,but they stop at random(different every time)times saying invalid URL or the video can't be played.

[Dan987]

Yeah I'll go as soon as I can ,have to find one first though

[_alexdon_]

Take a look here:

http://www.sonymobile.com/global-en/support/contact-us/

[Dan987]

So I should just give them a call?

[_alexdon_]

Yes,give them a call or visit one in your area.

[Dan987]

Just one last question(I'll call them up tomorrow),if the files aren't corrupted after transferring the data via an adapter that came with the card and my phone can read  the files OK,can that mean that there's a problem with either the USB cable or the USB connection process?

[_alexdon_]

Yes,also the software on your computer could be with problems.But I think the.phone is fine.It is best that you visit a sony service,they will assist you better.

[Torch]

Problem solved. Since I've been using my sandisk class 4 32gb sd card which has been for a month or so, I haven't had any of the problems with corruption of photos and videos that I was encountering with my class 10 card. So the issue must be with the speed class as SONY stated. The xperia Z has only been tested with class 4 or below. So class 4 is the way to go for anyone experiencing corruption issues when saving to sd cards. I hope this helps anyone else with the same problems.

[_alexdon_]

Great.

[Dan987 · Accepted solution]

So,I talked with support and they said to,either get a new card and check that,or bring it to a service point...since the closest service point is around 2-3 hours of road from my location,I bought a new card...and it works perfectly fine,I got a Sony SR-8A4 (class 4,8GB) from my local store and problem solved,it's quite funny that I got a card with the same exact specifications but different brand and it works...so,any1 who still has this problem,get the before mentioned card and the problem's solved.Thanks to every1 who tried to help,good luck.

[simplylenie]

I'm also having 'video cannot be played.invalid url' error message while playing downloaded video. I'm using xperia p which doesn't have an external memory, this one is not using sd card. If replacing sd card is not an option what should I do then? Please help