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Whatsapp sound and notification

SOLVED
manzoorm
Visitor

Whatsapp sound and notification

Hi, 

I have tried everything from restoring previous data to reseting the notification on all apps . 

I even tried unchecking the " play sound and selecting a new tone" within the whatsapp setting

The problem is " i have no sound or visual notification on the display bar" on the top of the screen for whatsapp.

Did anybody have a similiar problem with whatsapp notifications especially the sound part. 

Any help would be appreciated

1 ACCEPTED SOLUTION

Accepted Solutions
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najodleglejszy
Expert

have you tried uninstalling or disabling this Chatlock app that you're talking about and see if you're getting notifications then?

View solution in original post

14 REPLIES 14
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Uliwooly
Expert

@manzoorm

Settings > notifications > whatsapp > check the notifications

also, you could clear the app data or uninstall and reinstall the app. 

profile.country.PL.title
najodleglejszy
Expert

can you go to Settings > Apps > Whatsapp > Notifications, take a screenshot and post here?
manzoorm
Visitor

WhatsApp Image 2017-06-28 at 11.38.19 PM.jpeg

manzoorm
Visitor

uliwooly this didnt work

profile.country.GB.title
Uliwooly
Expert

@manzoorm

Which part?

manzoorm
Visitor

Both the options are not working

profile.country.GB.title
Uliwooly
Expert

@manzoorm

Whatsapp > menu > settings > notifications > take a screenshot. 

manzoorm
Visitor

Screenshot_20170629-001643.png

Here u go

profile.country.GB.title
Uliwooly
Expert

@manzoorm

wrong screenshot

Open whatsapp > then follow the above instructions.