Cannot connect to internet via mobile data after update to 41.2.A.7.8

[iamboymok]

After update to 41.2.A.7.8(HK), I cannot access internet via mobile data, even the signal is full and the VoLTE icon is on. Country is HK.

No problem with Wifi connection.

[CameronT · Accepted solution]

Hi @iamboymok, welcome to the community.

You can try downloading the APN settings automatically by going to Settings > More > Internet Settings. Accept the terms and conditions and it should download the correct settings for your network.

If this option is missing on your firmware, or it will not download, you can add them manually by going to Settings > More > Mobile Networks > APNs. You will need to contact your network operator for the correct settings as they will be different for each network.