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Microphone not working

Userintrouble
Visitor

Microphone not working

My microphone is working only when on loudspeaker! When on regular other side can't hear me! What should I do?

Phone is only 3 months "old" ... didn't have any problems till this one

22 REPLIES 22
Hampus
Champion

@Userintrouble glad to hear that it's solved!

RaduThor
Visitor

This phone is garbage, nothing works in order to repair the microphone isues in loudspeakers mode.

So the mic do not work on regular calls, on Skype, when I put it on loudpeakers. The mic did not work when I plug in the 3,5mm jack to link it with my car aux sound system, so I am not able to answer/initiate calls.

I operate, repair with PC Companin, then I update it to .167, and today factory reset, nothing works.

I do the diagnostic mic test. The test passes even with earphones pluged in, earphones without mic atached(car like situation).

Another thing, Ok Google works !

Userintrouble
Visitor

I have the same problem again! Didn't do any new system update and today have the same problem that I thought I've fiksed! Help!
HappyLeigh
Visitor

I have the same problem. My speaker isn't working Slightly_frowning_Face and the phone is new. Restoring to factory settings did not help either.

Hampus
Champion

If you guys have tried the things that has been mentioned previously in this thread, I suggest that you visit nearest service center to have the phone examined. You can contact your Local support for information about nearest service center and/or how to proceed with this in the best possible way.

Userintrouble
Visitor

The trouble is that sometimes somehow it works just fine, and than again same problems. I really don't know what to do cause it looks like that bringing to service won't solve the problem .
RaduThor
Visitor

Oh yeah, never cross my mind to visit the service-guarantee centre. Thank you for nothing.

The only problem is, they will keep my phone between several days over a week, and in the mean time I don't have any phone to replace it, and all that because Sony took our money, and give us a crappy phone.

anandananthan13
Visitor

i refer to ur msg , u have mentioned , u did the manual fabric setting for above mentioned issue , how to do the fabric setting , can u advise me ?

Anand131
Visitor

Fabric setting or factory default setting ?
Mark-11
Visitor

I m having the same problem. My microphone is not working. sometimes it start working by itself. and after few minuts stops working., I did factory reset, I repaired with PC compenion. but nothing is working out what should i do?