Microphone not working

[Userintrouble]

My microphone is working only when on loudspeaker! When on regular other side can't hear me! What should I do?

Phone is only 3 months "old" ... didn't have any problems till this one

[Hampus]

Hi,

Sounds strange. Could you boot the phone into safe mode and place a call to see if same behaviour appear?

[Userintrouble]

I've tried that, still same . This happend after the last system update, don't know if that could be reason?

[Uliwooly]

@Userintrouble

settings > about phone > diagnostics > test > test mic

also 

you could repair the phone with PCC and report back

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[Hampus]

I agree with @uliwooly, a software repair via PC Companion would be recommended. Don't forget to backup your data since this will erase your personal data.

[Userintrouble]

Tried testing, still haven't heard anything, tried with audio recording, result was the same ... I'm gonna try PC C now and report back ...

[Userintrouble]

Again same problem!!! PCC didn't help!

[Uliwooly]

@Userintrouble

Test the mic with

1 settings > about phone > diagnostics > test 

and

2 record a video

if neither of this work then contact your Local support asap 

[Userintrouble]

It didn't work either, than I manualy reseted to fabric settings, from phone directly, not the PCC, and now it works!

[Uliwooly]

@Userintrouble

Great to hear that.