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Cannot accept incoming calls. Anybody else having the same problem??

Riggsy11
Visitor

Cannot accept incoming calls. Anybody else having the same problem??

Just got the Z2 on contract. Think it's a great phone however I'm having a pretty big problem with it.

Whenever someone calls me, and my phone starts to vibrate, most of the time I cannot move the slider to accept or reject the call. The slider usually gets to about half way and then it goes back to the start. Sometimes it doesn't even move at all when I drag my finger across the screen, and then every so often, after the other person has stopped ringing me, the touch screen stops responding to my finger at all so I then have to do a hard reset. Just wondering if this is quite a common problem with the Z2 and can it be fixed? Or am I just unlucky enough to have recieved a faulty phone...

Any feedback would be greatly appreciated!

2 REPLIES 2
Undefeatable
Visitor

try resetting your phone 

Riggsy11
Visitor

I've tried that 3 times. Phone seems to be accepting a few calls but then it starts to become unresponsive. Think I'll probably have to call into my phone shop tomorrow and hopefully I'll be able to get a replacement