Bad pixels?

[Woot]

Hi, can you tell me if this can get repaired by Sony for free? I dont want to send phone to them just to pay more to get it back unrepaired.

http://s32.postimg.org/a6os7ljdh/IMG_20160517_174013.jpg

[Uliwooly]

@Woot

This is a user based forum, only your Local support can answer warranty questions.

[Woot]

I just need to know if that is how bad pixels are looking.

[Uliwooly]

@Woot

I don't see the problem on the picture, could you circle the area with the issue?

[Woot]

Those white dots, kinda like sine wave, going thru screen. You can see it going near flashlight, under wifi, near bluetooth and ends in the end of display light bar.

[Uliwooly]

@Woot

Aren't they part of the background?

could you take screenshot and post it here

[Woot]

Trust me, they are not :smileysmileythumbsup: 

[Jake-SonyXperia]

Hi Woot,

If they are Pixels and stay white constantly then this is likely to be covered, as long as there is no physical damage/Water damage etc.

However no one can confirm if this will be under warranty until it is inspected directly by an authorised repair agent.

[lokrsw]

@Woot

Make screenshot using static wallpaper - not sony's wallpaper, those dots i have when i use default dynamic wallpaper.

If they still there register device on sony's support website and click on repair button.

[YoGem]

That's not something you can capture with a screenshot. That is a over bright pixel, I have one in my C5, not annoying at all but those are a lot of bad pixels. Solution is to contact local support and ask for repair under warranty.