Hi,

Regarding the new firmware for XH9 TV's and the power consumption popup issue, can someone from Sony explain the reasoning as to why this has been implemented in this way?

Yes EU regulations dictate this is a requirement now, however two things regarding that.  Firstly as I am in the UK I don't see why this should apply (that was after what the stupidity of Brexit was all about wasn't it?).

Secondly, nowhere in the regulations does it state that literally every time we go near any picture settings the popup has to come up every single time and that is has to be acknowledged.  

Seriously Sony what are you playing at?  Are you actively trying to lose customers with the way you are doing things.  If it needs to be there fine, add a popup for a couple of seconds and then have it disappear automatically. 

Thank you,

One seriously annoyed Sony customer.