wireless keyboard and mouse stop working

[tonymatthews]

Hi. I have a vaio VGC LV1S and every few days the wireless keyboard and mouse stop communicating with the PC. a straigh restart doesn't correct it, I have to shutdown, then start up. Any ideas? it's frustrating the hell out of me.

[StevieBird]

Hi.  I have a vaio VGC LV1S and every few days the wireless keyboard and mouse stop communicating with the PC.  a straigh restart doesn't correct it, I have to shutdown, then start up.  Any ideas?  it's frustrating the hell out of me.

I too have had this same problem. I have found out from SONY how to fix it with a setting on Device manager. Let me know if I can help you.
Stevie

[tonymatthews]

Steve

any advice on fixing this would be much appreciated thanks. do you want to post it here, or i can give you an email address?
thx
Tony

[Blencogo]

I think many others would appreciate the fix being posted here on the forum. You are not alone with this problem!

Thanks.

[samsamly]

Steve

any advice on fixing this would be much appreciated thanks.  do you want to post it here, or i can give you an email address?
thx
Tony

hi steve, i hv had this problem too, pls let me know how to fix this problem...many thanks

[samsamly]

Hi.  I have a vaio VGC LV1S and every few days the wireless keyboard and mouse stop communicating with the PC.  a straigh restart doesn't correct it, I have to shutdown, then start up.  Any ideas?  it's frustrating the hell out of me.


I too have had this same problem. I have found out from SONY how to fix it with a setting on Device manager. Let me know if I can help you.
Stevie 

hi hi steve, i hv had this problem too, pls let me know how to fix this problem...many thanks

[rich912]

As StevieBird has not responded to requests of details of the alleged fix I have asked Support whether there is a known solution.

In order to narrow down the problem can any members with this issue confirm whether this is related or unrelated to entering sleep mode?

[samsamly]

its not in sleep mode...many thanks

[rich912]

Thank you samsamly, I will report that to Vaio Link.

[rich912]

I have been informed that very occasionally there is a problem with this particular model and that the only solution is a firmware related repair.

Anyone with this problem should call Vaio Link via Support tab at the top of this page.