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Radio Problem

SOLVED
Rabukhashabeh
Visitor

Radio Problem

Hi. I have problem in the radio with the new software. The sound is not clear as it should be. Does anyone have an idea about this? 

1 ACCEPTED SOLUTION

Accepted Solutions
Rabukhashabeh
Visitor

Dear Uliwooy & Johan,

It always happens with me indoors and in the same place. it does not have a relation to the coverage. After the first or second  hour of use, the sound becomes kalsdy, I feel with disrruption and I can't hear the speach. Turning the mobile off and reopening the app. solve the problem for another one or two hours.

Thank you for trying helping me.

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14 REPLIES 14
profile.country.GB.title
Uliwooly
Expert

have you tried to repair your phone, can you elaborate on the issues?

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Rabukhashabeh
Visitor

Yes, Actually the repair has been performed in the company. and I have been informed that everything is Ok. Unfortunately, after 2 hours, I have faced the same problem.

profile.country.GB.title
Uliwooly
Expert

can you elaborate on the problem? does this happen indoors? outdoors? etc?

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Johan
Master

So you're saying that the problem came back after 2 hours?

Could it have something to do with coverage? Do you get better quality if you try to use the radio on another location?

Not applicable

i solved it by removing the mcafee anti virus program.

Rabukhashabeh
Visitor

Thank you. I have removed Mcafee but still have the same problem.

Rabukhashabeh
Visitor

Dear Uliwooy & Johan,

It always happens with me indoors and in the same place. it does not have a relation to the coverage. After the first or second  hour of use, the sound becomes kalsdy, I feel with disrruption and I can't hear the speach. Turning the mobile off and reopening the app. solve the problem for another one or two hours.

Thank you for trying helping me.

SxSuser0009
Visitor

Do you mean the FM radio

read here http://talk.sonymobile.com/thread/43225?tstart=30

(not the cell radio or the bluetooth radio or the NFC radio or the wifi radio)

Smiling_Face_with_open_mouth_&_closed_Eyes

Ian

profile.country.GB.title
Uliwooly
Expert

how about if you repair your phone and do NOT install any app at all

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

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