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Xperia L Wifi data packet

SOLVED
oolas
Visitor

Xperia L Wifi data packet

Hi,

I just bought my Xperia L a few days ago and I have been having problem with its wifi when I connected to my home router. All is fine and I can access internet until minutes later when my phone stop recieving packet data causing no internet line while my wifi is still connected. I have have done PC companion repair and checked all the phone settings. My router is fine, I've checked router setting and test it with other smartphones. This problem also happened to all other wireless network that I've connected to.

Any chance for solution or do I have to go to service centre?

1 ACCEPTED SOLUTION

Accepted Solutions
Johan
Master

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

In that case I think that this needs to be examined and fixed at a repair center. Contact your local support team for more information about how to proceed.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

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3 REPLIES 3
Johan
Master

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

In that case I think that this needs to be examined and fixed at a repair center. Contact your local support team for more information about how to proceed.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

oolas
Visitor

Hi sry for posting again. I thought the problem has solved since I've send it to repair center. After I received the phone the problem still persist. I was told that they have replaced the hardware of my phone. In all information I gathered, most stated that my problem may related to software bug. Is there other users that encounter the same problem like mine? If so is there any solution?
oolas
Visitor

To simplify my problem, the Internet stop working or failed to connect but the wifi signal is still connected. This happened after a random period of inactivity of my phone.