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Shortcut virus

SOLVED
2dd
Visitor

Shortcut virus

Hi..
I am currently using Sony Xperia L.The problem is that my phone is creating Web game shortcuts continuously on its own.I have used so many antivirus apps and have scanned my phone many a times.The scan is unable to detect this kind of virus and says that the phone doesn't contain any virus.I have also formatted my phone. But,still this problem persists.
Please,help me to solve this problem.
Thanks in advance.
1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

You either uninstall one by one or you could repair the phone with PCC

software repair

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

View solution in original post

11 REPLIES 11
profile.country.GB.title
Uliwooly
Expert

@2dd

I don't think its malware, most likely it's a third party app creating this, it could be an antivirus app, taskiller, clean master, battery app, ram app, etc.

Boot on >>> safe mode and check if you encounter the same issue, if you don't then its not a preloaded app but an app that you've downloaded

profile.country.GB.title
Uliwooly
Expert

@2dd

If that doesn't work and you still encounter the same problem while on safe mode then, does anyone has access to your Gmail? the reason I ask is because they could login to the PlayStore and remotely download apps or in this case, games.

2dd
Visitor

Thanks.Done that!
But, still this thing persists.
2dd
Visitor

No, I guess.
profile.country.GB.title
Uliwooly
Expert

@2dd

Could you elaborate? what happen while on safe mode?

2dd
Visitor

When I switched to safe mode and changed my Gmail account 's password this thing did not come up.But, when I switched to normal mode and turned on wifi the phone shows "Web game shortcut created" so many times.This happens whenever I go online.
profile.country.GB.title
Uliwooly
Expert

The it is a third party app, not a preloaded app
2dd
Visitor

Can you tell me how to remove this kind of App?
profile.country.GB.title
Uliwooly
Expert

You either uninstall one by one or you could repair the phone with PCC

software repair

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355