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Damaged video,photos after switching data storage(videos,photos)and/or transferring to SDcard viaPC

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Dan987
Visitor

Damaged video,photos after switching data storage(videos,photos)and/or transferring to SDcard viaPC

Sorry for the long subject,but I couldn't really explain it shortly.My problem is that my phone corrupts photos and videos after taking them via the camera,I recorded a 30min video of me and my friends playing soccer/football and when I wanted to play it back,the video had green lines in it or didn't even play,claiming that the video had an invalid URL...same is with files downloaded from my pc,they work on my laptop but when I transfer them via MediaGo they either can't be played,are corrupted or unreadable.The SD card itself isn't corrupted because I plugged it in via an adapter and all the files I transferred(manually,not through MediaGo)were fine and the phone read them ok,but I don't want to have to turn off the phone and eject the SD card every time I want to transfer a file 😕 .My card is a class 4 Kingston 8GB SDHC.I didn't have these problems with my X8,why does having a better phone mean more problems Slightly_frowning_Face ,please help me on this because I've already tried formatting the card 3 times with no luck,I also factory resetted it,same result.Oh and some of the videos I have on it play,but they stop at random(different every time)times saying invalid URL or the video can't be played.

80 REPLIES 80
nuno_a
Visitor

No I  haven't tried doing a Low Level format. Please tell what program you used. tks

profile.country.RO.title
_alexdon_
Expert

Here

alexdon
Dan987
Visitor

HDDLLF 3.0 from HDDguru, it's a.free software and it's easy to use,but remember. After formating the card via this program, safely eject this card from the pc, and put it in your phone, go into settings->storage->mount SD  card->format.And you're good to go, hope it helps 😉

Edit:Of course don't forget to backup your photos,music and/or videos,I just imported all of them to MediaGo library.

nuno_a
Visitor

No luck Slightly_frowning_Face 

After formatting, still have some corrupted fotos when copying from PC with USB cable and when using ES File Explorer to make internal copies.

I still haven't tried to copy with MyPhoneExplorer after the format, but I have the felling that it will not work...
In other posts you talked about the antivirus app, are you using any at the moment?

Dan987
Visitor

I'm not using my antivirus right now,but I will download it and check for problems.After the LL format,did u put the card in your phone or reformat it on your pc?I still had problems when after LL formatting I formatted it via my computer to FAT32,but the problems did not occur when I put the card in my phone right after LL format.Also,did u use a sd card adapter or format it via usb?

nuno_a
Visitor

After the LL i puted the card in the phone and made the format there. I used a sd card adapter.
Dan987
Visitor

Hmmm,did u try transferring some new files, not only the ones that u transferred from your phone be4?also are u using mtp or msc to connect to your pc?
nuno_a
Visitor

Yes, new files. Only made a few tries with MyPhone Explorer.
I've been very busy and didn't have time to do lots of tests.
But I have a friend o has the same phone, he bought it at the same time as me. He has no problems with the phone. His SD Card is a SanDisk 16G, and he let me try it out in my phone. I only had time to try internal transferring with ES File Explorer but it worked, no corruption Slightly_smiling_Face
I think I will buy a new card Winking_Face

Dan987
Visitor

U could even try to get a refund for the card at the store,they should send it back to the producer, good luck 😉
anjobaba11
Visitor

what kind of firmware are you ? did you have the same problem with out-of-the-box firmware?