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Damaged video,photos after switching data storage(videos,photos)and/or transferring to SDcard viaPC

SOLVED
Dan987
Visitor

Damaged video,photos after switching data storage(videos,photos)and/or transferring to SDcard viaPC

Sorry for the long subject,but I couldn't really explain it shortly.My problem is that my phone corrupts photos and videos after taking them via the camera,I recorded a 30min video of me and my friends playing soccer/football and when I wanted to play it back,the video had green lines in it or didn't even play,claiming that the video had an invalid URL...same is with files downloaded from my pc,they work on my laptop but when I transfer them via MediaGo they either can't be played,are corrupted or unreadable.The SD card itself isn't corrupted because I plugged it in via an adapter and all the files I transferred(manually,not through MediaGo)were fine and the phone read them ok,but I don't want to have to turn off the phone and eject the SD card every time I want to transfer a file 😕 .My card is a class 4 Kingston 8GB SDHC.I didn't have these problems with my X8,why does having a better phone mean more problems Slightly_frowning_Face ,please help me on this because I've already tried formatting the card 3 times with no luck,I also factory resetted it,same result.Oh and some of the videos I have on it play,but they stop at random(different every time)times saying invalid URL or the video can't be played.

80 REPLIES 80
Dan987
Visitor

Sorry I was at the airport and wrote those replies in a hurry,forgot about the edit button<facepalm>.Software repair as in using PC companion to backup and repair the os installation?

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_alexdon_
Expert

It is ok,no problem.yes,that is what I am talking about.But you can also go to a sony service for more help.
alexdon
Dan987
Visitor

Ok,thank you for all your help Slightly_smiling_Face

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_alexdon_
Expert

You are welcome,hope.it will be fine.
alexdon
jimmichan
Visitor

My albums,movies and walkman do not.show files..All show no files.But when using file explorer it shows all files..I face this problem today onwards..Please help..
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_alexdon_
Expert

Try to force restart the phone(power button+vol up until the phone vibrates).

alexdon
jimmichan
Visitor

Cant force restart..any other option.?
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_alexdon_
Expert

Settings-apps-all-media storage,clear data and restart the phone.

alexdon
jimmichan
Visitor

I did it..after that also not showing files in walkman,albums and movies...please help
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_alexdon_
Expert

Does force restart work?(power button+vol up until the phone vibrates).

alexdon