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Ct-180 sound bar problems

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ripensw
Explorer

Ct-180 sound bar problems

Hello

My soundbar is playing up. I get a muted sound from the bass unit but NO sounds at all from speaker bar itself.  I've tried a system reset with no luck, and the optical cable seems ok (no damage, and red light visible).

Any ideas please 

 

Thank you 

1 REPLY 1
Anonymous
Not applicable

Hi there,

 

The first step in the troubleshooting process is a factory reset.

 

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Once done, check to see if the cables are connected properly and then set it back up again. If this doesn't work, let us know.

 

Best wishes,

M