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Phone is closing/opening apps on its own

Storabananen
Visitor

Phone is closing/opening apps on its own

Hi

As said, My phone is opening/closing apps and swiping the screen on its own..

It can open apps, close apps, swipe/change sites all on its own. 

And when it is in this state i cant even turn off the phone pressing the on/off button.

When it is in this state i cant controll the phone at all, i just have to wait until it stops wich usually takes a few minutes. 

Do you think this is caused by an app or is the phone malfunctioning ? 

I am using the app ''Master Cleaner'' do speed up the phone and it allso searches the apps for virus. No virus found. 

Thanks in advance ! 

22 REPLIES 22
Storabananen
Visitor

Yes i do 

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_alexdon_
Expert

It might be responsible.Could you remove it?

alexdon
Storabananen
Visitor

Ok ill give it a try, but the reason i put a screen protector on it is because the screen gets so easily smudged and scratched =P

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_alexdon_
Expert

I know,but sometimes it might affect the touchscreen and you will see some strange things.

alexdon
Storabananen
Visitor

Thanks, it seems to be working now. I removed the screenprotector.

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_alexdon_
Expert

I am glad.

alexdon
K-Dog
Visitor

I am currently having this same issue on my mobile phone.

Its opening and closing apps, swiping side ways, making things larger and smaller and changing my settings.

I do not have 'task killer' or 'master cleaner' and a screen protector on my mobile.

I have owned this phone for nearly 2 years.

I have noticed that the screen will stop doing this when i push down and hold my finger in the middle of the screen which allows me to use it by using another finger.

Please help me to fix this, I love this phone and am not keen to be replacing it with another.

Thanks

Storabananen
Visitor

I think the problems is the screen. Either the screen is simply broken or moisture has gotten into the phone and reacts on the screen. I had my phone replaced. 

Have you had your phone in water recently? Or perhaps you had it repaired? Because after they repair the phone it usually isn't waterproof anymore, sadly. 

samiksha1992
Visitor

I am currently having this same issue on my mobile phone.

Its opening and closing apps, swiping side ways, making things larger and smaller and changing my settings.

I do not have 'task killer' or 'master cleaner' and a screen protector on my mobile.

I have owned this phone for nearly 2 years.

I have done factory reset too , but nothing wokring

Please help me to fix this, I love this phone and am not keen to be replacing it with another.

Octopus11
Visitor

I also have this problem on a new phone, its 3 months old. No screen protector or anti virus. It started a few days ago with a dead patch on the touch screen when using Chrome. Now today its like its posessed, opening apps and swiping through things, zooming in and out. I have it next to me right now after restarting it and its opening apps ive never even used before. 

I am really regretting switching from iphone to android, this is so annoying!

ETA: im actually on an Xperia XZ but google brought me to this thread, apologies!