Microphone

[Ozge]

Microphone
When I record video, my phone senses the voices in the media very little. Does anyone have a problem? How can I resolve it?

When I record video, my phone detects very little of the ambient sounds. Does anyone have a problem? How can I resolve it?

Telefonum video kayıt ederken ortamda ki sesleri çok az algılıyor. Sorunu yasayan var mı? Nasıl çözebilirim? 

When I record video, my phone detects very little of the ambient sounds. Does anyone have a problem? How can I resolve it?

[Uliwooly · Accepted solution]

@Ozge

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

Does the phone has a protective case film or glass that might be covering the mic?

[Ozge]

Hello, there is no cover

[Uliwooly]

@Ozge

Could you test your device?

Settings > About phone > Diagnostics > Test

Oreo

Settings > Support > Tests