Files saving as folders.

[Lord_bungle]

I am having a strange problem since my last update.

If I download a file it works OK on the phone and shows up correctly on the phone, but when I plug my phone into a pc via the USB cable, and set it to transfer files on the phone's menu, the files show as a folder. At first I thought it was a problem with the pc,  but I have now tried it on 5 different machines running Xp, Vista, Windows 7,  Windows 10 and Server 2012. It shows the file as a folder in all of them and will open as an empty folder. 

Any ideas? 

[Uliwooly]

@Lord_bungle

how are you downloading the file ? and which type of file is it?

[Lord_bungle]

Downloading from email as a pdf, and mkv files as well. 

[Uliwooly]

@Lord_bungle

What program are you using to access the files?

[Lord_bungle]

Windows, as I said in the first post I have used several different computers, running different versions of Windows. 

The files work on the phone, but when I try to transfer them to Pc they show as a folder. 

[NeoBeum]

rename the file and add the extension, do it from the device

[Andrew36]

I have the same problem but only from the computer with Windows XP Service Park 3. I have actually spent two years to solve this problem but nobody has the slightest idea about it. I have noticed that the computer contorts the files with only new extensions like "docx", "mkv", "srt" and so on. Old files as simple "doc" or "avi" it identifies without any problem. Anyone who knows how to get rid of this tormenting problem deserves a Golden medal!

[Andrew36]

My computer with Windows XP Service Park 3 shows only empty folders rather than files which I have created on smartphone Sony XPeria Z Ultra. Hense it can copy them to its or any other memory only empty folders. Can anyone help?

[Uliwooly]

@Andrew36 

You might want to post on a Microsoft forum regarding that. 

[Lord_bungle]

That is what is happening with me, 

I have tried

Xp

7

10

Server 2003

Server 2016

And Linux Mint.

Still no solution.