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battery problems

Hieff
Visitor

battery problems

Hi, what can I do? The battery of my Z5 is spent very fast I use it 20 minutes and I spend up to 25% and now the proximity sensor does not let hear audios of whats app xq it just puts the screen dark and I have to put it in the ear as I can fix that????

Hola, que puedl hacer? La bateria de mi Z5 se gasta muy rapido lo uso 20 minutos y me gasta hasta 25% y ahora el sensor de acercamiento no m deja oir audios de whats app xq el solo pone la pantalla oscura y tengo q ponerlo en el oido como puedo arreglar eso????

1 REPLY 1
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Uliwooly
Expert

@Hieff

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

could you elaborate on the whatsapp issue? does your phone has a protective case? 

As for the battery:

Provide the following screenshots



follow the steps



Charge the phone 100%
use it as you normally would
once the battery has reached 10%
Settings
Battery
take a screenshot of this
Menu
Consuming apps
Show all consuming apps
take screenshots of the list
tap on the top 5 items/apps on the list and take screenshots of each
post them all here