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Xperia XZ Premium keeps crashing

Funked
Visitor

Xperia XZ Premium keeps crashing

I bought my phone only a week ago and it keeps crashing. Do I have to take it back or is it a software issue? 

2 REPLIES 2
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najodleglejszy
Expert

try backing up all important data and performing software repair using Xperia Companion.
CameronT
Champion

Hi @Funked, welcome to the community.

You can first see if the same thing happens in safe mode. If it does, then run a software repair using Xperia Companion.


If it does not, then a third party app that is installed on your phone will be the issue. You will need to identify the app then either update it, or remove it.