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Derek7c

My phone keeps saying service started for some reason

Neillyk65

No it goes when I'm in safe mode but returns when out of it, I'm not leaving phone in safe mode!!

Uliwooly

this narrow down the issue, it is NOT a preloaded app, it is a third party app that you have installed at one point, which app you might ask? I don't know, you will have to uninstall one by one until you find the culprit.

Neillyk65

Cheers looks like that's what I need to do but mixed messages, some say it's pre-loaded apps other's that it's not!! Would be nice if SONY would advise.

Uliwooly

@Neillyk65

Again, safe mode will disable ALL apps that were NOT pre-loaded, which means that the issue is an app that you have installed at one point.