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Notification bar states there is an update, but Software update reports device is up to date

DocLaRock
Visitor

Notification bar states there is an update, but Software update reports device is up to date

Hello,

My Xperia XZ Dual  (F8332 / Build 39.2.A.0.386) started showing an available software update about 12 hours ago. When tap it to go to the download screen, the Software update app seems to sync and state that my device is up to date. I've tried this over wifi, over my data network, and connected via cable to the latest version of XC for Windows. All report that my device is up to date, but the notification won't go away. Is there any way to either get the update or make the notification go away?

Thanks!

28 REPLIES 28
dandy63
Leader

Update to Nougat is dependant basically upon your region & your sim card operator 

Katrin2
Visitor

For two weeks my phone is telling me that there is a system update available. But if I try to update there comes the message that the system is up-to-date. For two days now the phone continiously tries to download an update. What is wrong? How can I fix it?
Paige16
Visitor

Keeps asking to Install the same update which has now been done four times
Ninast
Visitor

I have the same problem since over a month.... My system is up to date but still the notification shows up
MattiJ
Visitor

So will there be a fix for this or not? Its very annoying as phone keeps reminding of non existent updates
JohnB440
Visitor

Hello,

My Xperia XZ has a notification to update the system. Ive done this 5 times in a row now, dowload update, run update, restart X 5 times and every time the notification comes back.

What is happening? How can I get my phone to realise I am fully updated???

Please help me.

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Qatrium
Expert

Hello @johnkeane440 and welcome to the community!

The fastest way to update your phone is to connect your phone to a PC/Mac with Xperia Companion installed. This way you can have the latest available firmware in one single download and install. By using OTA (Over-the-air) update on your phone you'll get all the pending updates one by one.

mfuad
Visitor

Hello @johnkeane440,

Go to Settings/Apps/Software update/Storage and press CLEAR CACHE or go to Settings/Apps/Software update and press FORCE STOP. This may help or at least will temporary remove the the icon from notification bar untill the next restart (or may be until you receive system update for newer version)

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larry38
Member

Hi,

I still have the notification after upgrading to the latest version 41.2.A.2.199.

This is really annoying...

I cleared the Cache of the application 'Software update' but no success.

Shall I erase the data linked to the application?

Thx

Anthony34090
Visitor

Hello everybody !
 
I have a nasty worry, the update icon at the top left of the screen persists while everything tells me that my device is up to date.
How can I get rid of it?
 
Thank you in advance for your answers !