Changin Service provider, can not open the phone, Mc Affee locks the phone under PIN I do not know

[Rizzu]

Hello

Changin Service provider, can not open the phone, Mc Affee locks the phone under PIN I do not know. What to do? None of manyfacturere, Serivice Providers or MC Afee have noit Helped me yeat.

Kindly Rizzu.

[Rizzu]

Phone Experis XZs. Providers Elisa (old), Telia (new). MC Affee security provider.

[MarlonUk1]

try to revert back to the last time you were able to open the device. disable Mcafee av then uninstall,. before you change your service provider. if not, try to check your email registered for mcafee to see there is an option to unlock the device

[CameronT]

Hi @Rizzu, welcome to the community. I am sorry to hear about this issue

Because Mcafee is a third party product there's not much that we can do here. I have found this information on the Mcafee website though, I hope this helps.

https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS101258&_afrLoop=29436078...