Cannot turn off "Do not disturb"

[alain1960]

I am not able to disable the DND mode.

[Emir1]

Hi @alain1960!

There are a few ways which you can exit the Do not Disturb mode, I'll mention 2 for you!  

The absolutely simplest way would be to try to tap the volume up button twice on the side of your device, this should make the device go in to a normal volume mode so that you may raise the volume to your liking.

The other method is to swipe your finger from top to bottom of your display twice, so that you reveal the notification settings, then simply tap "Alarms only" (it could say something else depending on the mode). It will make you exit the mode, here's a screenshot I took for you which shows you where to tap!

 

Let me know if that helped!

[alain1960]

thank you i'll give a try

[Emir1]

Great! Please keep me updated with how it went and if you require further assistance too.