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Z5 will not power on or charge

Ronnoc
Visitor

Z5 will not power on or charge

Dropped my Z5 from about a foot height after pulling it out of the charger(it was fully charged) it blackscreened and now wont show any signs of life.

Just bought it off amazon last week....

Please send help!

Tags (4)
3 REPLIES 3
profile.country.GB.title
Uliwooly
Expert

Press and hold the power button and the volume up for 10 seconds, does it vibrate? Does the LED turn on when connected to a wall charger?
Ronnoc
Visitor

It does not vibrate when i press and hold the buttons(for ten seconds), nor does the LED turn on when connected to a wall charger.

Sorry for the slow reply.

profile.country.GB.title
Uliwooly
Expert

@Ronnoc

Don't worry about it, but you will have to contact your Local support