Join now - be part of our community!

Z5 Premium charging issues

DamianBill
Visitor

Z5 Premium charging issues

My Z5 keeps refusing to charge today, I've tried the power button trick, and it goes charge for about a minute, then the Sony screen flashes on it, it shows me 0% and the charging icon then it stops charging altogether?

2 REPLIES 2
profile.country.GB.title
Lord_viridis
Expert

Have you tried a different charger?
Jake-SonyXperia
Champion

Hi DamianBill,

If you have tried another charger and it seems to work fine, then I suggest you contact Customer Care and let them know about the charger, they should be able to help.