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Xperia Z1 Touch Screen Problem

Kijahna
Visitor

Xperia Z1 Touch Screen Problem

After my phone got wet (all ports covered) and the screen was disabled because of the water i dried the phone off, but got no response from the screen. i cant unlock my phone, cant answer calls, cant do anything, my phone is just a clock as i can check the time. I dont believe water got into the phone because everything functions perfectly SIM, SD card, Speakers, i can use any phsyical button like the camera key and go into the camera app and take pictures via the camera shutter key. The screen is just disabled i have even run the repair software as it seemed that the software was the problem but im still with the same problem. P.S when the phone restarts it flickers at the Sony logo then boots.

1 REPLY 1
Thommo
Genius

The only thing you can do is return it to the place of purchase or contact Xperia care and ask where your nearest service centre is http://www.sonymobile.com/global-en/support/contact-us/