Share your experience!
Hello
i have sony xperia z3 Dual
i used it couple of times underwater it was perfectly fine
then after 4 months i put it into the water and then boom the screen went black and everything in the phone was ok
sounds , notification lights , vibration was perfectly fine except screen .
i was afraid of motherboard to have a problem
so i went to a phone shops he opened it and dried it he told me everything is fine but the screen is down and i have to change it .
then i went to another shop who have the new screen i gave him the telephone
after one day he tells me this :
1- new screen is not working
2- your mother board is damaged and it gets hot quickly (i didnt understand this too )
3- there is no use for the phone any more
4- i tried to open the phone and then i was shocked to see that he put the device back again wrongly !!! power button doesnt press because its not put well and the sound buttons two and found superglue no the back of the device .
i put it on charge to see if sound and vibration still works well i could see only the charger orange light and i cant know the others because i took out the sim card .
soo is it true my motherboard is damaged? and is it expensive ? or is it just that second guy who tried to put the screen doesnt know anything ? also the buttons stuck is it a problem or can be fixed with a better guy ?
I'm sorry to hear this issue, but the motherboard it's the most expensive part of a phone, it cost almost the same as a new phone.
so the second guy is right ? the motherboard is done ?
i am still trying to believe maybe its not
he is soo far away from my place and i am in turkey were its full of theifts
so he would just say i didnt do that !
when he told me i was shocked that i didnt even check the phone my mistake
Hi @hassankhatatneh,
Sorry to hear about your phone.
I recommend that you contact your Local support in order to have your device sent to and examined by an authorized service center.
i called them no one speaks english only turkish language
also how can i check if there is a warranty on my mobile ?
and if the mobile is opened does the warranty still works ? because i went to a shop to open it and dry it
Since the repair procedures and warranty conditions may differ between markets and regions I kindly ask that you contact your Local support.