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Soft issues: after clicking home button, camera doesn't work...

y07k2
Visitor

Soft issues: after clicking home button, camera doesn't work...

Hello!
For about 2 weeks I have a strange problem with the software... Some days I have a problem which I described below, the next few days soft was working normally - over and over the same circle...
I unlock my phone so as to have turned the last app and after trying to go to the main desktop (HOME button) simply have the same wallpaper and BACK button on the screen... But when I block the phone and unlock it back I can use the previous application. I can come in a variety of applications by a third button (last apps) that lists all running applications and fired it all until you press the HOME button.
Overall, this thing looks like when I do not press the HOME button (or eg. a messenger circle shortcut) phone is working, but I cannot watching movies, taking pictures and some keys on the keyboard do not hold options...
 
What it is going on? How can it be fixed? Maybe when my Z2 will be updated to Android M?
5 REPLIES 5
profile.country.GB.title
Uliwooly
Expert

@y07k2

Do you experience this on >>> safe mode

y07k2
Visitor

@uliwooly

Still got the same error in Safe Mode...

profile.country.GB.title
Uliwooly
Expert

@y07k2

You could reinstall the latest update with XC if you haven't already (XC it's not the same as reseting the phone), if you have, you could contact your Local support

Xperia Companion (XC)

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

Gliz
Visitor

Hi, this might be off topic but I'd like to know what is better and safer to use, PC Companion or Xperia companion?

profile.country.GB.title
Uliwooly
Expert

@Gliz

Go with XC