Share your experience!
Hi there.
Today, after doing a restore settings and applications by Titanitum, my Xperia S will not turn on. Even better would be to say that does not start.
I mean, the phone starts the boot process (the Sony logo appears) and then shows the boot animation. But fails to power on: back off, to show the Sony logo and back again ... This process takes some times until the device finally switches off.
Please does anyone know what can be caused and how to fix it?
I tried pressing the "volume +" and the "power" keys; and also with "volume +", "power" and "camera"; but none of those options worked.
Thank you.
Greetings.
Translated from the Spanish by google translate.
Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
I suggest that you try to repair the phone software using PC Companion..
Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?
If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.
Hello,
I have the same issue since yesterday.
it's impossible to power on, it's keep trying but without any result.
i tried to fix it via PC companion but it says the phone is not connected and it's impossible to do any backup since the phone is not found.
what should i do???
thanks in advance