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Phone keeps freezing. Went into shop purchased from and was advised to update, which i have done, still freezing
Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
First of all I suggest that you boot your phone into safe mode to see if the problem may be related to any 3rd party app that you have installed in your phone:
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
If the behavior persists in safe mode i would suggest that you try to repair the phone software using PC Companion.
http://www.sonymobile.com/update
In PC Companion, press start on Support Zone > Start on Update the phone/tablet software > Press the blue link that says "Repair phone/tablet".
Before repairing the software in your device you may want to backup your information first. Check out this topic for more information on how to:
http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253