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how to save all data from macbook.

quanc88
Visitor

how to save all data from macbook.

i dropped my z2 and the front screen is cracked, i can not unlock the phone though the pattern lock, is there any way to view and transfer my data through my macbook? tried to use sony bridge but it required unlocked the pattern to get into the phone. any help would be appreciated.

5 REPLIES 5
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_alexdon_
Expert

You could use a USB on the go cable and unlock your device using a mouse.

alexdon
quanc88
Visitor

the screen is black because of the cracked digitizer, so what can i do?

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_alexdon_
Expert

Oh,sorry,I thought the screen was kind of visible.Like that,you can only unlock blindly,which is not that easy unfortunately.Contact your local xperia:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
quanc88
Visitor

i tried but they would have to factory reset the phone because of security purposes and all my data will be lost. Is there a way to bypass the pattern lock with laptop?

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_alexdon_
Expert

No,only using PC companion or SUS which are both Windows compatible.They will remove the lock and erase internal memory.

alexdon