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4.4.4 firmware update - disappearing browser

fortescue
Visitor

4.4.4 firmware update - disappearing browser

Hi. Just downloaded the 4.4.4 update on my Z1. Everything seems fine (no immediate issues apparent) except that the native Android browser has disappeared. Is this intentional? I don't particularly like using Chrome, Firefox etc. and was very happy with the browser as it was. What has happened to it? I've not seen this issue reported elsewhere so I thought I'd put it out there. Can anyone shed any light on this? Network O2 in the UK if that helps.

Thanks in advance.
11 REPLIES 11
XUK
Visitor

Don't know sorry. I'm on 3 and I still have mine
Harry_B
Visitor

I just recently bought the phone (i am in UK). A week ago. sim free and not locked to any network. I am on 4.4.3. And I dont have any other pre-installed browser apart from Chrome.

I never realized that there is no native browser until I read your post 🙂  I checked in the user manual and it mentions "chrome" as the browser.

Did you upgrade from a version lower than 4.4.3 ?

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_alexdon_
Expert

You should have the browser in small apps,did you check?

alexdon
fortescue
Visitor

Yep, I did. And it's not there.
fortescue
Visitor

I think the upgrade was from 4.4.2. I guess they're ditching it and pushing users to Chrome instead.
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_alexdon_
Expert

Has anyone from O2 experienced this? The browser is called webmall,you could download it.

alexdon
NickT
Visitor

I'm sorry I have no solution but I am having exactly the same issue, latest kit-kat update and now I've lost the stock browser. Can't find any official reasoning.
fortescue
Visitor

Alexdon, why would a browser be called 'webmail'?

Nick, glad to see I'm not the only one. Others I've spoken to have also experienced this. I can't understand why this is not more widely reported.
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_alexdon_
Expert

It is not webmail,it is webmall.Just search on google for it.

alexdon