FORGOT SCREENLOCK PATTERN

[darkyx0]

i have forgot my pattern ....

 after 5 times

it ask me to enter my email and password

i did that , but it says : wrong email or password

i have changed my password and tried again but it says wrong password

please help      

[Thommo]

You may need to perform a system repair

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)

Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

[darkyx0]

thanks ..

but , will this delete every thing in my phone ??:smileysad:

[Thommo]

Yes and there is no other way round it - if you want your phone working

[darkyx1]

i've turned on google device maneger on it , but the gps is off so i can do nothing , can i turn gps on and set new password with google device manager ??