Automatic Optimization Distortion on Xperia Z3+ Dual

[Xperimen]

I have problem on Xperia Z3+ Dual after update to 6.0, The sound to be broken/distortion if auto optimization is on. Fix bug please.

[CameronT]

@Xperimen,

Interesting. Seems like something is happening with this update but it's hard to pinpoint which.

To confirm, did you restore your backup before or after testing this?

[Xperimen]

@CameronT I am restore apps after updating to 6.0.

[Xperimen]

@CameronT and Sony mobile team, DSEE HX also isn't give effect maybe broken too, please fix bug asap. I really dissapointed with this phone, this phone VERY EXPENSIVE but not according with the price. Last year the phone is overheat and can't use camera, other apps too, and now the sound, smartphone with many problems. Can I apply to Sony Mobile for compensation or replace with new unit?

[CameronT]

@Xperimen,

We have found the cause for the sound distortion you may experience when automatic optimization is enabled and this will be fixed in a coming software update.

To work around this until the update is available you can turn off automatic optimization.

1. From your Home screen, tap the Application screen icon.
2. Find and tap Settings > Sound & notification > Audio settings > Sound effects.
3. Find and tap Automatic optimization.
4. Drag the slider beside On to the left.

[Xperimen]

@CameronT Thanks, I'll wait for software update

[Xperimen]

@CameronT the sound still broken 😵

[Sylus]

I've uploaded a Video on Youtube about my problem. Please check it out. https://youtu.be/iu_hX7u7hVA

[Xperimen]

Very slow response to fix problem, don't use this phone again.

[Xperimen]

When Sony Mobile will fix sound distortion on Xperia Z3+ Dual?

[MarlonUk1]

sound perception is a subjective, if you really think there is wrong with your device speakers , I suggest to have your phone checked at your local service center Local support