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Hi
Any suggestions why I'm unable to get Atmos soundtrack through my Denon 4500 AV?
* I get Dolby True HD soundtrack - not Atmos
* I'm using 4k discs with Atmos soundtrack
* Latest software version M36.R.0338
* UBP X800 (NOT M2 model)
* Digital Audio Output - Auto
* BD Audio MIX setting - Off
* Have performed factory resets
* HDMI settings and lead all suitable
* I get Atmos through Netflix & iTunes movies from Apple TV so don't see this as an AV issue.
Am I missing something simple, or could this be a fault?
Any suggestions would be appreciated.
Many thanks