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alexa - Bravia

I am unable to use Alexa commands in full for my AF8 BRAVIA. 

 

I can can turn on and off and also alter volume. Can not mute or change channels. Any advise please. Have even reset TV to factory settings and re-installed links to Alexa as required - same result. I am presently using Freesat guide ( to enable recording) but was same issues with Myvie guide. Help please

 

 

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