Hi,

I recently updated the firmware on my Sony BDP-S6500 to the most recent version.  Now one of my Blu-rays which worked before the update completely crashes the player.  It's the UK Blu-Ray of Legend starring Tom Hardy by Studio Canal.  I've tried it 4 times now and it crashes the player just before a Dolby Atmos advert plays before the main menu.  The player is then completely unresponsive and has to be unplugged to get it to work again.  Other discs I've tried still work ok after the update.

However, the Legend Blu-ray still plays fine on my second BDP-S6500 that I haven't updated to the most recent firmware yet so it's definitely the firmware update that's the problem.

Is there a way to let Sony know about this and fix the issue?  I hope there aren't more discs affected this way. Thanks.