Hello all

The aim of this thread is to collate all the issues that are currently outstanding and to provide feedback to everyone in this thread. This thread will be a work in progress and updates on various reported issues will be posted back here on the pages below.

Only issues that can be confirmed by multiple people will be posted here.

NOTE: For anyone experiencing other issues not mentioned here - can you please ensure that you factory reset the TV.   Instructions are located: HERE

Update: Due to some TVs that will be on Marshmallow and others that will be on Nougat, this list will be separated into two (ATV1 and ATV2 - see below for model numbers for the difference).  If the fault occurs on both versions of Android, it will be listed under both lists.

Current Faults (ATV 1 - Marshmallow):

1. Lip Sync issues - see HERE
2. [Re-Opened] IR Blaster issues - see HERE
3. Restricted Profile - No iPlayer - see HERE
4. Satellite Channels Re-Sorting Itself Automatically - see HERE
5. TV Turning Itself ON - see HERE
6. Bluetooth Randomly Disabling Itself - see HERE
7. Info Button not showing all information via HDMI sources - see HERE
8. No 3D Options in Action Menu - see HERE
9. Crackling audio on high bass when using Clear Audio+ - see HERE
10. Intermittent Network Connectivity using WiFi or Ethernet - see HERE
11. HDD Recording - HDD not powering down - see HERE
12. Satellite EPG: Lack of information - see HERE
13. Custom Label for Inputs not quite working properly - see HERE
14. Football mode with AV Receivers Issue - see HERE
15. HDMI Handshake Issues interferring with other equipment - see HERE
16. Not Retaining Picture Mode/Colour Temp - see HERE
17. Un-responsive TV after being in standby for a while - see HERE
18. Wide Mode unavailable - see HERE
19. Juddery Playback on USB HDD Recordings - see HERE
    
20. Double Overlay of top Info Banners - see HERE
    
21. Delay in changing volume using TV remote to external audio system via HDMI-ARC - see HERE
22. Video App - Aspect Ratio 2:35:1 displaying incorrectly (stretched) - see HERE
23. Amazon Video - Lip Sync Issues - see HERE
24. Favorites List in EPG - Closing when changing to external input or app - see HERE
25. Amazon Video - Juddering Issues - see HERE
    
26. Cannot grant 'write' permissions on USB Drives - see HERE
    
27. USB Drive used for internal storage keeps disappearing - see HERE
28. EPG fails to update is 'Auto Service Update' is disabled - see HERE
29. 3D within 3rd party apps "Function not supported" Error - see HERE
    
30. Info Banner - Not changing description from Now to Next - see HERE
31. TV Randomly Rebooting - see HERE
    
32. Netflix Buffering to 25% then freezing - see HERE
    
33. WiFi will not connect on hidden SSID using 5Ghz band - see HERE
    
34. All4 App - TV show restarts from beginning at end of first advert break - see HERE
    
35. WiFi - Unable to connect when ethernet cable is connected - see HERE
    
36. Amazon App - Un-pausing when daydream is activated Issue - see HERE
37. Amazon App - Failing to correctly play first time - see HERE
38. Volume Bar - Display Issues - see HERE
39. MotionFlow issues on aspect ratios other than 16:9 - see HERE
40. YouTube app (v2.0) - 4K Issues - see HERE

Current Faults (ATV 2 - Nougat):

1. Info Banner - Displays randomly when using HDMI inputs - see HERE
2. Volume Bar - Display Issues - see HERE
3. MotionFlow issues on aspect ratios other than 16:9 - see HERE
4. YouTube app (v2.0) - 4K Issues - see HERE
5. Colour Settings not being retained correctly - see HERE

Issues Resolved/Closed: