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Come on Sony, you have 30 pages of people very disappointed that despite all your promises, we still cannot access 4OD or ITV Player on your (not so) smart TVs. 390,561 people have read these pages as they presumably have the same concerns.
This is damaging belief and trust in your brand and you need to action this right away to limit the negative impact everyone is expressing here and to provide your customers with a service that is fit for the digital age.
I am hoping you will provide a definite response to this here as you seem to have abandoned responding to this issue on the main thread.