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Jean051
New

5 Damged TV's 55W829B

I possibly hold the record for damaged TV's. Ordered a new TV and arrived with bent screen.

Two days later repacement arrives also bend screen (Broken internal panels no picture)

A further three arrived, two with cracked outer panels and another with a bend with internal panel damage. I believe the Tv's have been badly packaged by Sony? I have emailed them for their views but the customer service appears to be as bad as the packaging. Virtually no existant?

I have used Sony TV's for some time now, but I am getting pretty fed up with the whole experience. I still do not have a working TV and I am told I might have to wait another two weeks before one can be sent out (if at all as the the product has been discontinued). What do I have to do to get a TV that works?

Anybody else beat this number of damaged TV's or had a worse experience?

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