Join now - be part of our community!

wh-1000xm4 Clicking,Poppy sound coming from right earcup when NC on

profile.country.GB.title
Batucagan
New

wh-1000xm4 Clicking,Poppy sound coming from right earcup when NC on

im experiencing this problem every time i use this headphones when i turn ANC or Ambient Sound mode (it doesn't appear when ambient sound control off) after 1-2 hours of usage right earcup starts to make clicky, popping sound is there is any solutions? i already tried to power off them then turning back on,i tried to soft reset (three times), i tried to initialize the headset (three times),unpairing with phone ,Running NC optimizer again, reinstalling the app , i tried to cable connection results are same there is no change the popping sound is still there my settings are:

EQ: Bright preset with +10 clear bass

Speak To Chat: ON

Multi Connection: sometimes on and sometimes off

Codec:LDAC (if multiconnection in use AAC)

Adaptive Control:usually ANC

DSEE Extreme:ON

Sound Mode:Priority to Sound Quality (i tried stable connection mode, no difference)

Auto power off and auto pause:ON

Firmware 2.0.7

my phone (if this is important) Galaxy S8 plus

1 REPLY 1
profile.country.GB.title
Win_88
Specialist

If the issue remains after running the NC Optimizer and initializing the headphones, contact the service centre for repair: 01656 867347

 

Win_88