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WF-1000XM3

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Jillrp
New

WF-1000XM3

Hoping someone can help. Headphones are great but my Right one has started to charge unequally and the red light is much duller compared with the left.  Amount of charge drops quickly. I have tried to reset but flashing light does not come on 

Please advise

 

3 REPLIES 3
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Sean_Mc
Moderator

Hi there,

 

Welcome to the Sony Community.

 

I'd recommend getting in touch with the Sony Support team here for further help. 

 

Best wishes,

Sean

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lindafenlon
New

Me too right ear bud discharges after 45 minutes from full. 

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Win_88
Specialist

Just a thought, do you guys charge the headphones using the supplied cable? If so, is it through a computer or an adaptor?