Hello @BigSwede72,
@BigSwede72 schrieb:
The quotation marks are there as I ... quoted you!?
it just seemed weird that you out them around my name instead of the beginning & end of the quote as it is usually done. I was just interpreting something into this which was probably not your intention - sorry for even asking.
@BigSwede72 schrieb:
you wouldn't take that as an official statement as it's not in an press release?!
Yes, since a local dealer still doesn't speak for the entire company.
@BigSwede72 schrieb:
What do you mean "Maybe the microphone on the headset wasn't even used in that case" ?
I'm just trying to help/troubleshoot. Since I don't have any info on which steps you already performed or what you tried so far, I will cling to every piece of info I can find in the manual/helpguide to assist you.
Yesterday I read a quote, that it can happen, that the micrphone of the WF-1000Xm3 may not be used as "input" for a call in rare cases. Then the phones internal mic is used which could cause similar issues than what you are experiencing. But I can't find it anymore today - maybe I misread.
Here is something else I found nevertheless:
You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via a Bluetooth connection.
- If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
Have you done the above?
@BigSwede72 schrieb:
If you really look around you'll see plenty of comments regarding the poor call quality even on this forum, so either you're not "active" enough on these boards or you are not wanting to see it.
That depends on what you call "plenty" - but if you want to gather all the posts and link them here, I would be very happy.
@BigSwede72 schrieb:
The reason you don't see even more comments about it is that people are using them as pure headphones, not as headsets i.e.
I doubt that statement is true - if you have the headphones in and receive a call, I doubt any one would remove them from one/both ears to use their phone directly. So if the issue was not related to settings (which is what I suspect) but to a general hardware flaw, there would be a huge wave of complaints.
@BigSwede72 schrieb:
It also can be that there are bad batches out there but when Sony tells me in writing that the microphone is not optimized for phone calls , only for NC, then it sounds like they have made a poor design choice.
This is also a possible option - do you still have your WF-1000Xm3 so you could send them in to the support so they can investigate? That would be very interesting.
@BigSwede72 schrieb:
but when Sony tells me in writing that the microphone is not optimized for phone calls , only for NC, then it sounds like they have made a poor design choice.
Sorry, but Sony didn't tell you that they are not optimized for calls - it was one support agent. In my eyes the statement you received is not worth as much as you make it out to be.
@BigSwede72 schrieb:
I don't agree that the information is not reliable.
You don't need to agree with me - I just want to discuss with you, since I disagree with your opinion.
@BigSwede72 schrieb:
hat doesn't mean I will not defend my standing when challenged by someone that have not experienced the problem, or even used the product.
I see - so anything I say has no value in this discussion, since I don't own the product. That is a very interesting point of view. Why would I purchase a product which I wouldn't use? I prefer the WI-1000X series over the WF-1000X, that is the reason I own them instead of the xm3 you are using/have used.
In most cases there is no need to own the product, since most solutions can be found in the manual/helpguide and I just wanted to help as well as inform you that I disagree with you in terms of how "official" the statemnt is you received.
@BigSwede72 schrieb:
The other brand I bought is working just fine, thank you.
Have a nice day!
I am sincerly glad to hear that.
Have a nice day as well.
- Nic
