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Xperia z4 tablet

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Chuck1850
New

Xperia z4 tablet

Have just done factory reset and am now locked out of my tablet entered my google account and password but tablet did not recognise either the account or password. Tried reinstalling software using Xperia companion but it still remains locked now left with unusable tablet. 

2 REPLIES 2
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jumpsuit
Expert

Hi @Chuck1850  and welcome to the Community :slight_smile:

 

Its probably best if you contact Sony Mobile Support about this.

Their details are Here

 

You could also try posting on the Xperia forum Here 

 

Hope this helps.

 

Viktoryie
New

I use the Japanese original version NTT Docomo, it also has remote control for Tv, DVD, etc. Doesnt have issues at all