Hi all,
I have had my laptop for about 2 weeks now and it has started to bluescreen of death often.
Today it has done it over 5 times.
I have been trying to fix it myself and so far have got the following from my memory.dmp using windbg
Can anyone help?
I have tried installing the newest version of my intel wifi drivers but to no avail.
Not sure if I need to post specs of pc but if needed I can!
From below I can see that NEOFLTR_550_11711.SYS seems to be the error, but can't find anything on it on the internet
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Loading Dump File [C:\MemoryDumps\MEMORY_1st.DMP]
Kernel Summary Dump File: Only kernel address space is available
Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18005.x86fre.lh_sp2rtm.090410-1830
Machine Name:
Kernel base = 0x81e4c000 PsLoadedModuleList = 0x81f63c70
Debug session time: Wed May 27 17:29:30.278 2009 (GMT+1)
System Uptime: 0 days 7:11:30.244
Loading Kernel Symbols
...............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {0, 2, 8, 0}
*** ERROR: Module load completed but symbols could not be loaded for NEOFLTR_550_11711.SYS
*** ERROR: Module load completed but symbols could not be loaded for mux.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5v32.sys
Probably caused by : NEOFLTR_550_11711.SYS ( NEOFLTR_550_11711+9646 )
Followup: MachineOwner
********************************************************
Then if I do full analysis it comes up with
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 00000000, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000008, value 0 = read operation, 1 = write operation
Arg4: 00000000, address which referenced memory
Debugging Details:
------------------
READ_ADDRESS: 00000000
CURRENT_IRQL: 2
FAULTING_IP:
+60d0952f033ad944
00000000 ?? ???
PROCESS_NAME: System
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xD1
TRAP_FRAME: 805ec04c -- (.trap 0xffffffff805ec04c)
ErrCode = 00000010
eax=00000000 ebx=00001000 ecx=86408f70 edx=86408f70 esi=936e007c edi=90b9a1e0
eip=00000000 esp=805ec0c0 ebp=805ec118 iopl=0 nv up ei ng nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010282
00000000 ?? ???
Resetting default scope
LAST_CONTROL_TRANSFER: from 00000000 to 81e99fb9
FAILED_INSTRUCTION_ADDRESS:
+60d0952f033ad944
00000000 ?? ???
STACK_COMMAND: kb
FOLLOWUP_IP:
NEOFLTR_550_11711+9646
9ddaf646 8945f4 mov dword ptr [ebp-0Ch],eax
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: NEOFLTR_550_11711+9646
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: NEOFLTR_550_11711
IMAGE_NAME: NEOFLTR_550_11711.SYS
DEBUG_FLR_IMAGE_TIMESTAMP: 461c4604
FAILURE_BUCKET_ID: 0xD1_CODE_AV_NULL_IP_NEOFLTR_550_11711+9646
BUCKET_ID: 0xD1_CODE_AV_NULL_IP_NEOFLTR_550_11711+9646
Followup: MachineOwner
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